Q&A: I have a water issue with my new home. Who do I call?
John asks: Recently purchased a ready built home with PD and have water issue with the ceiling. Reported issue 2 weeks and to date no resolution.
Called supervisor and new home care office numerous times. Who can I contact to resolve this issue as ceiling is worse? Customer service is non existent...
Hi John. Thanks for contacting us via our blog. Really sorry to hear that you're having problems getting in touch with someone from our New Home Care team. Can you shoot me an email to firstname.lastname@example.org with your address and contact details? I'll respond and follow this up for you straight away. Thanks again for letting us know.